When identifying the requirements for a PTT application, the End User's perspective and the System's perspective need to be considered. The System’s Perspective looks at the requirements usually determined by the department that needs to implement, maintain and update the PTT application. PTT applications provide differentiation across a number of factors:
There are four categories of PTT applications, which are differentiated by the type of vendor offering them.
PTT app features
AINA Wireless works closely with approximately 50 PTT app providers worldwide. Features range from very basic communication to highly sophisticated, use case specific features. Looking at existing PTT apps out there, profiles can be sub-categorized into three different groups: communication, information, and settings. Every organization needs to evaluate the end user features required for their use case and select PTT apps that best fulfill those requirements.
When implementing a PTT app, a strategic change management plan needs to be considered. This is especially critical when driving change among a more mature workforce. Someone who has been working a certain way for 20 years will have a hard time adapting to new processes and technology. The first step is analyzing the types of end users based on communication need and user skillset. From there user profiles can be configured accordingly with the ideal permissioned features and functionality. Allocating features inappropriately could lead to unnecessary user confusion, slower app adoption and even distraction from the work at hand.
The push-to-talk application (PTT app) is the centerpiece that can connect your communication platform to your entire digital transformation project. Depending on the requirements and scope of the project, a PTT app can accomplish a variety of goals:
Whether you’re a large organization with a dedicated IT team of asset managers, mobile device managers and network administrators or a small company without one, managing all devices in your organization and their integrations with internal systems, is no easy feat. When selecting a rolling out devices to your workforce, it’s very important to consider the entire lifecycle management of the device and the costs and resources required to move the device through their lifecycle.
When determining your mobile device requirements, don’t look past your environment too quickly as it can give your some valuable intelligence on the level of ruggedness and safety capabilities you’ll want your mobile devices to have.
Data Collection and Accessibility
One of the greatest missteps when choosing mobile devices for your organization, is not considering both the requirements of your users as well as your technical systems.
Though undergoing digital transformation in various areas of your business can be a daunting endeavour, the silver lining is that implementing new software technologies is relatively low risk. Historically, it would have been very expensive, and a lengthy process to deliver a highly functional technology solution that customers would actually want to use. Now, not only is the cost of delivering high-end IT solutions decreasing all the time, the execution can be achieved fairly quickly; sometimes in a matter of months or even weeks.